SMS/Text Messaging Terms

Alliant Home Care — SMS Terms, Privacy & Compliance

Alliant Home Care — SMS/Text Messaging

Program Overview (Transactional Only)

Program/Brand: Alliant Home Care SMS

Types of Messages: Service‑related notifications and appointment reminders only (e.g., scheduling updates, caregiver arrival windows, visit confirmations). No protected health information (PHI) is sent via SMS.

Message Frequency: Varies by service needs (may vary/week during active care).

Cost: Message & data rates may apply.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

Opt‑In & Opt‑Out

  • Opt‑In Methods: Web form consent, keyword (JOIN to +16782789217), paper/office consent, or staff‑assisted consent.
  • Double Opt‑In: For keyword/staff‑assisted enrollment, we send a confirmation message to which you must reply YES.
  • Opt‑Out: Text STOP to end. One‑time confirmation will be sent.
  • Help: Text HELP or contact contact@allianthc.com or (678) 278‑9217.

Privacy Policy (SMS Program)

We respect your privacy. This section is our full SMS‑specific Privacy Policy and explains how we handle your information:

  • Information we collect: Your name (if provided), mobile number, message content you send to us, and messaging metadata (timestamps, delivery status, program preferences).
  • How we use information: To deliver service/reminder messages you requested, provide support, maintain opt‑in/opt‑out records, prevent abuse/fraud, and comply with laws/carrier rules.
  • Sharing: With messaging vendors/carriers solely to deliver/manage texts, and as required by law. No mobile opt‑in or text message consent will be shared with third parties or affiliates.

We do not sell your personal information. You can request access or deletion where applicable by emailing contact@allianthc.com. Do not include PHI in SMS replies.

SMS Terms of Service (Standalone)

Contact

Alliant Home Care, LLC
11285 Elkins Rd. Suite J4
Roswell, GA 30076
Email: contact@allianthc.com
Phone: (678) 278‑9217

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